MTN promises bigger investments in its service quality, but asked for fibre cuts phenomenon to be tackled through punitive measures

Mobile Telecommunications Network, (MTN- Ghana) is promising an upgrading of its network which will be felt across the country.

According to MTN Ghana’s Chief Executive Officer (CEO), Stephen Blewett, within the last five years, over One Billion Dollars has been sunk in network expansion activities. For year 2025 alone, 240 Million Dollars, is designated to improving network/ call quality and bringing high speed internet to customers in country.

Mr. Blewett said this during the 2025 MTN Media and other Stakeholders Forum for the Northern sector in Tamale. The forum is an annual gathering of the top management of MTN and newsrooms leaders and other stakeholders to engage and interact on the company’s operations and challenges.

The CEO said MTN is accelerating transformation in the country by brining digital services closers to customers through platforms such as the MTN App. Digital empowerment, he explained, is crucial for the African Continent’s youth.

“Among others, MTN Skills Academy is through STEM is supporting youth to take up coding and web development. We are therefore working with the government on its One Million Coders Programme. In addition, MTN is working with GIFEC to ensure inclusion, innovation and rural coverage.” Mr. Blewett stated.

MTN Ghana is the largest operator within the mobile telephony space leading also in Mobile Money service in the country. The MTN Foundation; which support interventions in health, Education and Economic Empowerment across the country, has also contributed to MTN’s appeal – 30 Percent of Ghanaians have shares in the company.

Equally significant, MTN’s management have assured that they will operate under strict Environmental, Social and Governance (ESG) principles, thereby contributing to sustainability.

Mr. Blewett acknowledged that Small and Medium Enterprises (SMEs) are also the driving forces of economies around the globe, hence, added that the company has been on a path of empowering women –led SMEs in Ghana under its “Edwumapa” Initiative.

He however said the company’s progress, constantly have been hampered by underground fibre-optic cable cuts – both from deliberate criminal elements and also from contractors working on roads and water projects.

“Fibre cuts is a massive plague in our business, almost daily, we experience four fibre cuts thus affecting the quality of network,” Mr. Blewett stated, suggesting further “This is resulting in you not getting the connectivity you want. Cutting fibre is a national security threat and it has to be punitive enough.”

Meanwhile; MTN Ghana, has announced plans to open 300 new community stores across the country in addition to recruiting 400 more personnel for support services nationwide.

Story By: Nelson Adanuti Nyadror |www.diamondfmonline.com |Ghana.